Oh, boy… Where should I begin?

I have my opinion but asked this question on LinkedIn to see what others think. Here’s some advice from those who not only talk about it and doing it.

As for where to start, in my humble opinion, you start with action mapping or some similar method to find out whether you even need a course. And if you do, what ACTIONS should people do that help them achieve their goals. If you do not need to change behavior (checkbox training), PLEASE DO NOT GAMIFY ANYTHING. It’s a waste of time and it’s ruining the reputations of our profession.

So, before you run with Game Thinking (notice, it’s the mental approach of applying game design and not the implementation of gamification), let’s crawl with action mapping: